Live Answering Service
When you partner with Holy Redeemer Medical Messaging, you enjoy a virtual extension of your practice. We offer a live answering service that can handle remote receptionist duties, after-hours calls, overflow and even voicemail.

This reassures each patient that their call is important to you, and that they will receive a prompt response from you or a member of your staff -- no matter when they need you.

Our integrated, state-of-the-art technology allows us to customize our services to meet your most demanding needs. For example, each physician, nurse, or staff member can have a different set of contact instructions.

Count on Medical Messaging for:

• Remote receptionist services
• Daytime overflow services: We handle overflow calls to prevent busy signals during busy times, or during the lunch hour, holidays, meetings, and even during severe weather.
• After-hours emergency dispatch.
• Voice mail, with multiple, individualized greetings if you prefer.
• Flexible message delivery - by fax, digital or alpha pager, voicemail, cell phone or cell phone texting.

Voice Mail Systems
With Medical Messaging, the way you manage your voice mail is entirely up to you.

• Check your voice mail at your convenience, or be automatically notified of pending messages.
• Have emergency-only calls paged to you immediately, even after hours. Your patients can even have an option to speak with an operator or leave a voice message for next-day retrieval.
• You can designate mailboxes just for appointments, referrals, prescription refills, insurance and billing issues -- it's your choice!

Remote Receptionist
For small practices, or for larger practices that are extremely busy, Medical Messaging can become your virtual receptionist offsite, round-the-clock.

• We can handle your calls all day, or only during busy times
• We can relieve your staff, allowing them to catch up on filing, billing and other important tasks.
• You can operate your practice with fewer full-time clerical employees.