In order to provide our patients and visitors with the most accurate and useful information, we only post physician satisfaction data when a physician has received a minimum of 30 returned surveys. For this provider, we have not yet received the minimum.
Founded on a mission to Care, Comfort and Heal, Holy Redeemer Health System provides a complete continuum of care that focuses on the needs of each and every patient. As part of that mission, Holy Redeemer ensures that we are holding ourselves to the highest standards by surveying patients using an independent patient satisfaction survey company.
Holy Redeemer measures many aspects of our patients’ experiences. Patients treated by Holy Redeemer physicians asked to complete a patient satisfaction survey. Surveys are conducted by email or telephone. Results are shared with the medical office practices and physicians for opportunities to improve care. Survey ratings and patient comments are also shared on this website.
Star ratings are based on patient responses to six questions about interactions patients have with the provider at their office visit. The Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey was developed by the Agency for Healthcare Research and Quality for use in medical practices across the country. The survey asks our patients to measure how well their provider communicated, listened, and showed courtesy and respect toward them. Results are used to evaluate patients’ overall perception of care and help us find areas for improvement or opportunities to recognize our physicians.
We post all comments from the surveys except for comments that are libelous, slanderous, profane, irrelevant, or those that risk the privacy of a patient.
The Patient Rating score is an average of all responses to physician related questions on our Patient Satisfaction Survey. Comments also are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.